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| Studio Policies Artwork Transfers: You may send your artwork to us in a few ways.
Artwork: All files that are to be printed must be created in approved professional graphic design software (Adobe Products, or Corel), and be in production or camera ready artwork files. All screen print artwork must be color seperated, either in layers, or created as a vector file in ai, or eps file format. All artwork sent to print will also have all text converted to curves. We will only accept .AI, or .EPS files for vector artwork. We will never accept the following formats for printing:
We will accept these if the supply content and is needed for us to design your project, but we can not print these directly. Files saved from unapproved software or with out proper vector or embedded raster images are not considered production ready and will not be printed. The better quality of your artwork the better quality your prints will be. If you do not supply the correct files for printing you will be charged color seperation fees, and or artwork fees. This is a $20.00 minimum and an hourly rate of $65.00.
Payments: I agree to pay according to the terms and conditions of our contract / estimate with Artisan Grafix. All print design services require a 50% deposit of the quoted / estimated price. The balance will be due upon completion of design prior to printing the project. All web design projects are based in three tiers for payments. The deposit is due upon contract signing, with the next payment equal to 25% of the quoted / estimated price is due upon completion of the BETA site, and the balance of the project is due upon the completion of all work, prior to the site going live. Photography services are based on contracted rates, hourly fees, or per product pricing. All payments are due at time of ordering packages. Event photography requires a deposit equal to 50% of the contract, and the balance due upon delivery of photography in the formats declared in the contract. Accounts not paid in full at time of completion are subject to a finance charge of 1.75% per month, which is an annual percentage rate of 21%. Minimum finance charge is $1.00. Accounts are only given to customers with acceptable credit. Artisan Grafix holds the right to deny an account to any customer that does not have acceptable credit or for any other reason that we deem fit. See Website for full studio policy, and work agreement.
Refunds: There are no refunds for any service provided by Artisan Grafix. We will credit you for work that has not been completed, but in no way will there be a refund of any sort for any finished product. All work created by Artisan Grafix is completely custom and you are charged for our time. Print products are approved prior to printing, and all printing is final. It is your responsibility to proofread, and print sample copies for color. If you require a hard copy proof please ask.
Non-Sufficient Funds: If a check is returned to us for you not having sufficient funds, you will be charged $35.00, and will be required to pay us the balance + fees upon your notice, via Credit Card, or Cash.
Check Returns: All check returns are subject to a $30.00 fee.
I also understand that Custom Shirts NJ.com is the same business as Artisan Grafix. All payments will be made to Artisan Grafix, and any credit card payments will show up as Artisan Grafix, on statements.
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© 2008 Custom Shirts NJ. All rights reserved. Web Site Design & Hosting by: Artisan Grafix |
